Classification description — Secretary

Introduction

The descriptions contained herein are generally derived from selection standards established by the Public Service Commission for the recruitment and selection of personnel within the Public Service of Canada. It should be noted that these specifications are general in nature and more precise details relating to the specific job requirement are to be supplied to the Contractor at the time of the call-up.

Secretary (SEC)

*The CGSB standard is amended to read: Minimum typing level for all secretaries is forty (40) words per minute with a maximum 5% error rate.

The description for this classification is contained in the National Standard of Canada, "Classification and Descriptions for Administrative Support Temporary Help, CAN/CGSB-168.1–91." This brochure can be purchased from the Canadian General Standards Board (CGSB) by calling 1–800–665–2472. (Note: This standard is not available in electronic format.)

The following additional skills and specializations may be called-up as required and are more completely defined in the aforementioned CGSB standard.

Word processing and computer skill levels

  1. WP1�C1—Junior with level 1 computer skills
  2. WP2�C2—Intermediate with level 2 computer skills
  3. WP3�C3—Senior with level 3 computer skills

1. WP1�C1—Junior with level 1 computer skills

At this level, some experience in operating computers in a business environment is required. The general expectation is that routine, non-complex tasks can be carried out with some access to manuals and minimal supervision.

2. WP2�C2—Intermediate with level 2 computer skills

At this level, experience in working with microcomputers and variety of software packages in a business environment is needed. Minimal supervision will be required for non-routine tasks, but otherwise, must be able to consult the manual very efficiently.

3. WP3�C3—Senior with level 3 computer skills

Working on a variety of complex business computing tasks with no supervision and ability to quickly and efficiently consult manuals. Expertise in trouble-shooting and the confidence and analytical ability to determine where problems exist and how they can be fixed can also be expected.

If your need falls outside of the scope of this Catalogue, please contact Long Pan at telephone number 416-262-0724 or tpsgc.orsat-orths.pwgsc@pwgsc-tpsgc.gc.ca and we will develop a solution either by amending the Catalogue or by separate tender/award.

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